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| Q:I am interested in contacting your company about a shipment of premium specialty coffee for sale as part of a bankruptcy or liquidation. |
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| A:Please do so, with the state of the recent economy there is no shortage of exceptional deals in the marketplace. We offer immediate delivery and payment for unroasted coffees that meet our specifications. |
| Q:What is your return policy? |
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| A:Our coffees are the finest in the world! If you are not satisfied with them we will refund you in full for the purchase. The unused portion must be shipped back to us at your expense using a traceable shipping method. |
| Q:How do you ship? |
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| A:We ship via UPS and Expedited parcel post. All shipments are fully INSURED and TRACKED.
This allows us to service all USA and Canada including Alaska, Hawaii, Canadian Northwest Territories, Yukon, APO’s, RR’s and PO boxes without exclusions for the same price and free shipping to all. |
| Q:Why do you ship via UPS and postal service? |
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| A:Only the postal service ships to APO addresses. An APO address is a military designated address that allows mail and our coffee to be delivered to overseas locations. Not to be political we believe that the troops from the USA and Canada overseas should have our coffee if they choose to as well. Many do!
RR address and PO boxes are also serviced. |
| Q:When can I expect my order to arrive? |
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| A:Average transit time is between 2 - 7 business days depending on your location. We roast and ship our coffee every single day without delay (Mon - Fri).
As soon as we ship, we send you the tracking informaion and the estimated delivery date. |
| Q:Is it the finest in the world? |
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| A:YES!
We encourage people to try other companies as well. We would never put other companies down but we always strive to purchase the finest raw materials then Roast, Package and distribute them with the highest standards and upmost care. |
| Q:Do you sell wholesale? |
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| A:Of course we do. Wholesale is our main business. 4 Star establishments across North America. Michelin Star establishments across Europe. Plus Cafes - Restaurants - Hotels - Private Label - Distributors. If you want the finest coffee in the world then please contact us for wholesale inquirers. |
| Q:How can you offer grade 1 coffee at such low prices? |
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| A:We trade in large volumes of grade 1 unroasted coffee and you are buying factory direct.
We purchase entire lots of grade 1 unroasted coffee after cupping from consolidators, closures and bankruptcies and pass the savings to our customers through special promotions. |
| Q:Is your coffee really that great? |
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| A:YES!
We are emphatic coffee drinkers ourselves and we are our harshest critics.
Coffee is our life and we make sure that it is great! |
| Q:How long are you going to keep this special eBay Promotional price in effect for? |
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| A:All our promotions are for a limited time as availability of the raw materials (Green Coffee Beans) we have procured changes. When we are able to procure the raw materials at a discounted price we pass the savings of these fine coffees to our customers. |
| Q:How many different coffees do you carry? |
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| A:Gold Star Coffee Inc carries over 50 distinct varietals of coffee plus over 100 premium flavoured coffees. |
| Q:Do you combine shipping? |
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| A:Yes we combine shipping and even ship for FREE.
Take advantage of our listings that offer free shipping. |
| Q:Can I compare your coffee to another premium brand? |
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| A:Yes please do so!
In a fair taste test we will always win because our coffee is really Higher Quality and Fresher. |
| Q:What shade of roast is the Jamaican and Hawaiian coffee you offer on eBay? |
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| A:We offer a couple different roasts. (1) A City Roast. This is a deep shade of brown and the optimal roast for an origin coffee.
You taste the full origin qualities and characteristics of the coffee and not the roast itself. (2) A Dark City Roast - This is a Dark Brown, Bolder in Flavor as the beans begin to caramelize from the roasting. |
| Q:Can I have a specific roast on the coffee you offer on eBay? |
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| A:No!
If you want something customized then you must at least purchase 20 lb. of that coffee. This is a wholesale order and is not part of our eBay promotion. |
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